Trabajadora es brutalmente agredida en estación de Metro

La asistente de andén recibió un puñetazo de un usuario el pasado miércoles en la estación Santa Ana. Existen numerosas denuncias de conductoras agredidas sexualmente, golpeadas y escupidas por usuarios.

Por Manuel Hidalgo

El año 2014 en la Estación República, un hombre subió hasta la cabina de una conductora y la amenazó con un arma. No existía un sistema de seguridad o botón de pánico, y mientras era agredida, ella activó un micrófono abierto que permitió alertar a la seguridad. Después de veinte minutos pudo ser rescatada.

Los episodios de violencia al interior del tren urbano son muy comunes. Existen numerosas denuncias de conductoras agredidas sexualmente, golpeadas y escupidas por usuarios. El pasado miércoles se volvió a repetir un nuevo hecho.

Cerca de las 20 horas en la estación santa Ana, una trabajadora de la empresa Support Service  –que presta servicios para Metro–,  fue brutalmente agredida por un usuario con un puñetazo en el rostro, dejándole graves lesiones en su pómulo.

La situación ocurr3ió mientras realizaba la labor de asistente de andén, encargada de resguardar la seguridad de los pasajeros. La joven fue golpeada al pedirle a un usuario no traspasar la línea amarilla por el riesgo a caer o ser golpeado por el tren que ingresaba a la estación. Tras la agresión, el hombre subió rápidamente al tren, sin quedar tiempo para retenerlo, quedando totalmente impune.

La trabajadora se encuentra con licencia médica por cinco días y con tratamiento psicológico, esperando que la empresa Support Service se haga responsable de una demanda para investigar al agresor.

Esta situación se suma a las numerosas agresiones a trabajadores de Metro, poniendo en jaque la seguridad de la empresa, y la necesidad de una mayor protección física y psicológica de quienes mueven Santiago.


*Reservamos la identidad de la trabajadora por su seguridad


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